Loudcloud
CUSTOMER SERVICE
CUSTOMER SERVICE
Build your ideal customer service team
Our Loud Cloud offers end-to-end multichannel customer service worldwide for multiple industries.
Not only will our specialists meet the needs and wishes of your customers in a timely manner, but they will also help you establish and maintain a positive, empathetic and professional attitude at all times by responding promptly to customer requests and resolving customer complaints.
TELEMARKETING
TELEMARKETING
Build a highly-skilled telesales team ready to market your business
By delegating your telemarketing activities to Loud Cloud, your team is getting more time for closing the deals leaving sourcing the deals to us.
The beauty of our approach is that you pay a fixed rate without additional cost of recruiting, training and managing which results in cost savings and a higher ROI.
Leave the lead sourcing to us and give your sales team more time to focus on the important thing – closing deals.
Loud Cloud gives you the opportunity to assemble a highly-skilled telemarketing team primed and ready to market your business. Pay a fixed cost and save money on recruiting, training and managing in-house
TELESALES
TELESALES
Our Loud Cloud telesales team has a proven track record delivering success
There is so much more to it than just sales. Telesales help businesses gather customer information, feedback and customer sentiment on the products and services.
Our professional Loud Cloud telesales team is proven to help enterprises of all sizes and within different sectors increase revenue and conversion rates.
From finance to utilities to home improvements, we’ve got you covered!
CUSTOMER SERVICE
CUSTOMER SERVICE
Build your ideal customer service team
Our Loud Cloud offers end-to-end multichannel customer service worldwide for multiple industries.
Not only will our specialists meet the needs and wishes of your customers in a timely manner, but they will also help you establish and maintain a positive, empathetic and professional attitude at all times by responding promptly to customer requests and resolving customer complaints.
TELEMARKETING
TELEMARKETING
Build a highly-skilled telesales team ready to market your business
By delegating your telemarketing activities to Loud Cloud, your team is getting more time for closing the deals leaving sourcing the deals to us.
The beauty of our approach is that you pay a fixed rate without additional cost of recruiting, training and managing which results in cost savings and a higher ROI.
Leave the lead sourcing to us and give your sales team more time to focus on the important thing – closing deals.
Loud Cloud gives you the opportunity to assemble a highly-skilled telemarketing team primed and ready to market your business. Pay a fixed cost and save money on recruiting, training and managing in-house
TELESALES
TELESALES
There is so much more to it than just sales. Telesales help businesses gather customer information, feedback and customer sentiment on the products and services.
Our professional Loud Cloud telesales team is proven to help enterprises of all sizes and within different sectors increase revenue and conversion rates.
From finance to utilities to home improvements, we’ve got you covered!
An End-to-End Solution
Script builder
Our proprietary stepping stone script builder ensures your tele-team always says the right thing at the right time.
Global recruitment
An established recruitment network allows us to grow your dedicated tele-team at scale, whether you need 3 or 300 representatives.
Automated training and onboading
Automated training and onboarding Please change paragraph text to: Onboarding processes are automated and begin with an online application. All applicants submit a recording for pre-screening, with online training modules to fast track success.
Data and dial management
Advanced data analytics and a proven campaign management team ensure efficiency across the telesales and marketing funnels.
QC and compliance
A ring-fenced Quality Assurance team monitor and score calls for compliance, helping us to improve the performance of sales and marketing, with the recordings provided to our clients in real time.
CRM integration
Whichever CRM you choose, we will ensure the seamless integration that will enable your team to see the new leads coming in a real time.
Sales and marketing automations
Automate your marketing and sales funnels with additional tools to create a bespoke tech stack for optimal campaign performance.
Reporting and analytics
Get access to live results and campaign statistics providing maximum transparency. A unique set of reports containing specific management information required to further optimise the campaigns can be created.
Team
Our dedicated sales team representatives are trained in
- Sales Methodology
- Psychology of Sales
- Objection Handling
- Pre-call Planning
Training
The training includes
- The origin and story of the project
- Functionality including features and benefits
- The target market
- The unique product value for customers
- The business cases
- Competitive landscape
Systems & Process
Representatives and customers
- Sales funnel
- CRM (Customer Relationship Management) data entry
- Use of the technology stack
- A proof of concept execution
- Onboarding new sales representatives and customers
- Knowledge Base for sales enablement
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