Request reviews from every individual in your customer lists or databases. Establish your business’ credibility and positive influence on future purchase decisions.
Auto-request reviews from every individual in your customer lists or databases.
Establish your business credibility and positive influence on future purchase decisions.
Requires active Customer Voice and Task Manager, sold separately. English only.
To keep costs minimal, review requests will only be sent out to customers once a week with each new list you provide.
Customer Voice is the platform that enables Review Response and other review-related services.
Yes, in fact, we encourage it. During your monthly call with Marketing Services, they can work with the agent to strategize and choose which review sites would benefit most from positive reviews.
During your onboard with Digital Services, you’ll be able to choose from set email templates or upload your own.
You can choose between 3rd party review sites like Google and Facebook.
The only service needed to use Review Request is Customer Voice. However, Review Request can be used to support other services such as Review Responses, or it can stand on its own.
Customers appreciate when they feel their voice is heard, whether the reviews are positive or negative. Responding to a negative review can help your business understand what went wrong and how to fix it.
Negative reviews cannot be deleted off of 3rd party sites. However, reviews that violate that site’s terms and conditions can be flagged. If the listing site agrees with our request, they will remove the review.